Mosaic Vivarium, a cornerstone in lab animal facility management, exemplifies how enterprise software can transform operational efficiencies and compliance. In a previous article, we discussed the role of an Enterprise Software Champion to spearhead the digital transformation of your animal facility.

However, the deployment phase marks just the beginning of a software’s lifecycle within an organization. The journey from deployment to day-to-day excellence necessitates a pivotal shift in focus—from adoption to optimization.

This is where the role of a system specialist becomes invaluable.

What is a System Specialist’s Role?

During post-deployment, the system specialist serves as the steward of the software’s capabilities, ensuring that its features are not just utilized but optimized. Unlike users focused on routine tasks, the system specialist delves deeper, identifying underexplored functionalities that could deliver additional value. They evaluate current usage patterns, suggesting adjustments to align the software more closely with the organization’s evolving business processes.

Furthermore, the specialist interprets data to unearth opportunities for meaningful operational enhancements. By leveraging features—such as notifications for scientists about animal ages or reports on non-performing breedings—they enable proactive adjustments that save resources and improve outcomes.

In essence, the system specialist is the catalyst for continuous improvement. Through their expertise, they ensure that the organization consistently extracts maximum value from its software investment, translating features into tangible benefits. Their work underscores the importance of not just having a powerful tool but using it to its fullest potential to drive ongoing operational excellence.

By championing the post-deployment engagement with enterprise software like Mosaic Vivarium, system specialists safeguard the software’s relevance and contribute to the organization’s success. Their role is a testament to the power of technology when paired with strategic oversight, ensuring that enterprise software remains a dynamic asset in the quest for operational innovation.

Bridging the Gap: The Unfilled Role of the System Specialist

The transformative potential of enterprise software in laboratory animal facilities often hits a roadblock post-deployment, primarily due to the unfilled role of system specialists. Despite the visionary groundwork laid by software champions during the adoption phase, a significant gap persists in translating this vision into optimized daily operations.

This gap is particularly pronounced in academic settings, where facility heads—often veterinarians without a dedicated interest in software capabilities—may overlook the operational enhancements that such technology could usher.

The absence of a system specialist role means missed opportunities for refining operational efficiency and compliance through the software’s advanced features. Moreover, the leadership’s engagement with the software tends to be minimal, sometimes to the extent of not logging into the system at all.

To bridge this gap, introducing a system specialist who can craft a dashboard of key performance metrics becomes crucial. Such a dashboard can illuminate the volume of activities and trends within the facility, offering a high-level overview without requiring leaders to delve into the system’s specifics.

This approach not only aligns with the champion’s original vision but also ensures that the software’s value is fully realized, supporting continuous improvement in operations and decision-making.

By filling this role, the system specialist ensures that the organization’s leadership remains informed and engaged, maximizing the value of the enterprise software. This is yet another reason why the system specialist is an indispensable part of any organization that aims to fully leverage the power of enterprise software.

How Mosaic Vivarium Can Help

Mosaic Vivarium helps research organizations create an environment where investigators can focus on science while remaining transparent and efficient in their use of important resources.

The services we offer help you turn the facility data you collect every day into usable insights that save money.

Our team offers special help accessing key parts of the program to customize Mosaic Vivarium to meet your unique needs. We support researchers, vivarium managers, and vivarium staff with ongoing training and guidance required to make the most efficient use of the Mosaic Vivarium web account.

Ready to learn more about how Mosaic Vivarium can help your facility?
Schedule a free demonstration today!